SHIPPING POLICY

Shipping Information

At Ratna Kalash Bridal & Fashion Jewellery, we are committed to delivering your orders safely and quickly across India.

Order Processing Time

• Orders are processed within 1–3 business days.
• Customized or bridal orders may require additional processing time.
• Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Timeline

• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–8 business days
• Remote Locations: 7–10 business days

Delivery timelines may vary during festive seasons, sales, or unforeseen courier delays.

Shipping Charges

• Free shipping on orders above ₹999.
• Standard shipping charges apply on orders below ₹999.

Order Tracking

Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or Email.

Packaging

All jewellery products are securely packed to ensure safe delivery without damage.

Delivery Issues

If your package appears damaged or tampered with at the time of delivery, please contact us immediately with photos/videos.